Phishers use spam/unwanted e-mail to lure people into fake Web sites to obtain personal information and commit identity theft. As your credit union, we want to ensure you know the best way to protect yourself and your accounts. Read our Phishing brochure to learn more.
Scammers are dialing random cell numbers and advising the cell number owner "their debit card has been deactivated and advising the owner to input their debit card number and security code number on the back of the card to reactivate the card."
The call is not institution specific meaning it does not identify any financial institution (i.e. FRECU), they are simply looking for the account number and security code to access the account.
These calls are originating from the 919 area code, which is North Carolina.
Scammers are sending emails claiming to be from the Center for Disease Control (CDC) or from the World Health Organization (WHO). Please do not click on any links in an email you are unfamiliar with.
Scammers are sending texts as "urgent" from "your Credit Union" or "your Financial Institution". Please do not respond to these. If you are unsure, you can call the Credit Union and we will assist you.
There are reports from other Credit Unions of fraudulent checks being sent out as part of a secret shopper program. Please be careful of any check you receive.
Please remember you should never give out any personal information. Should you have any questions or suspect that your FRECU card has been compromised, please call us at 800-542-1246.