Rev.October 12, 2024
The credit union is committed to meeting all the financial needs of its members without compromising the valued relationship with our members.
In their daily transactions and dealings with us, our members furnish us sensitive and confidential information. We are committed to protect our member’s privacy and it is our stated intent to comply with the NCUA privacy rules and other applicable privacy provisions. We collect non-public information about you from some or all of the following sources:
The credit union shall only disclose the information it collects from its members and former members to affiliates of the credit union transaction processors, other financial institutions of the credit union and those parties allowed by law.
No credit union employee shall request information from a member unless the information is necessary to conduct or complete a transaction, process an application or is for business purposes.
To help the government fight the funding of terrorism and money laundering activites, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.
When a member opens an account with the Florida Rural Electric Credit Union, the credit union will ask for their name, address, date of birth and other information that will allow the credit union to identify the member. The credit union will also ask to see the new member’s driver’s license or other documents of identification.
The credit union shall restrict access to our members information to those employees who need to know that information to provide products or services. The credit union shall maintain physical, electronic and procedural safeguards that comply with federal and state regulations in order to protect our members personal information.
Credit union members and the public may receive copies of this notice of privacy practices by contacting the credit union.
This notification meets the requirements of the National Credit Union Administration regulation on privacy of consumer information, part 716.
WHY?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
WHAT?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our member, we continue to share your information as described in this notice.
HOW?
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Florida Rural Electric Credit Union chooses to share; and whether you can limit this sharing.
| Reason we can share your personal information | Does FRECU share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes, such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes; to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates’ everyday business purposes; information about your transactions and experiences | No | We don't share |
| For our affiliates’ everyday business purposes; information about your credit worthiness | No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For nonaffiliates to market to you | No | We don't share |
How does Florida Rural Electric Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings.
How does Florida Rural Electric Credit Union collect my personal information?
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing.
Scope and Overview
This policy outlines how Florida Rural Electric Credit Union, its vendors, and/or the licensor of the Florida Rural Electric Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.
Biometric Data Defined
As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.” “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.
Disclosure and Authorization Policy
To the extent that Florida Rural Electric Credit Union, its vendors, and/or the licensor of the Florida Rural Electric Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, Florida Rural Electric Credit Union must first:
Inform each consumer that Florida Rural Electric Credit Union, its vendors, and/or the licensor of the Florida Rural Electric Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the employee’s biometric data, and that the Florida Rural Electric Credit Union is providing such biometric data to its vendors and the licensor of the Florida Rural Electric Credit Union’s consumer verification software;
Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and
Receive consent by the consumer authorizing Florida Rural Electric Credit Union, its vendors, and/or Florida Rural Electric Credit Union’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the Florida Rural Electric Credit Union, and for Florida Rural Electric Credit Union to provide such biometric data to its vendors and the licensor of the Florida Rural Electric Credit Union’s consumer verification software.
Florida Rural Electric Credit Union, its vendors, and/or the licensor of the Florida Rural Electric Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the Florida Rural Electric Credit Union’s vendors and the licensor of the Florida Rural Electric Credit Union’s consumer verification software may be paid for products or services used by Florida Rural Electric Credit Union that utilize such biometric data.
This policy is intended to comply with all federal, state, and local laws.
Purpose for the Collection of Biometric Data
Florida Rural Electric Credit Union, its vendors, and/or the licensor of Florida Rural Electric Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.
Disclosure
Florida Rural Electric Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the Florida Rural Electric Credit Union’s consumer verification software providing products and services using biometric data without/unless:
Security
Florida Rural Electric Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which Florida Rural Electric Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.
Retention
Florida Rural Electric Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of Florida Rural Electric Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:
The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;
Request of consumer to destroy the biometric data; or
Within 30 days of consumer’s provisioning of biometric data.
Contact Information
If you have any questions about our use, storage, or security of your biometric data you can contact us at: operations@frecu.org
BIOMETRIC INFORMATION CONSUMER CONSENT
As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by Florida Rural Electric Credit Union, its vendors, and/or the licensor of the Florida Rural Electric Credit Union’s consumer verification software. I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had an opportunity to review it and request any additional information concerning the Florida Rural Electric Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
Florida Rural Electric Credit Union has no affiliates.
Non-affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
Florida Rural Electric Credit Union does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
– Our joint marketing partners include insurance companies.
